Conducting Meetings Study Guide

0-619-07593-7 © 2002 Publish date: March 29, 2002 200 pages

Buy Now: $29.99

Course ID: conducting-meetings-sg

The Conducting Meetings study guide is one of our business skills and computer training books that deliver skills you can immediately put to use in your career. By choosing this course, you will learn how to plan, participate in, and conclude a successful meeting. You will learn how to create the purpose and agenda of meeting.

The Conducting Meetings courseware also shows you how to facilitate progress towards meeting goals, improve the leadership abilities of participants, conduct situation analysis, brainstorming, and decision making sessions, inspire creative thinking, and manage conflict between meeting participants.

You can use this course as a training aid while taking other business management courses or as a standalone course to improve your business skills. Because of its self-directed format, you can follow the course according to your own schedule learning new skills in the process.

The course is composed of six instructional units along with interactive activities that cover how to build a positive meeting climate and the best practices for verbal and nonverbal communication. By choosing the Conducting Meetings courseware, you will put yourself in a better position as a meeting facilitator who can effectively manage the entire meeting process.

Course Objectives

By following this course, you will learn about planning, participating, and closing a meeting. You'll understand the types, benefits, and misconceptions commonly associated with meetings. You will also learn about the types of meeting leaders as well as the characteristics of effective meeting leaders. You will understand processes for making decisions and how to minimize groupthink in meetings. The course discusses the causes of conflict and gives you steps for resolving conflict in meetings. You'll be able to build a positive climate when communicating.

This courseware teaches you how to enhance relationships with meeting participants and communicate clearly in the meeting. You'll learn about common barriers to listening and how to ask effective questions including learning the four kinds of questions that are helpful for effective meetings. In addition, you will learn the various ways that nonverbal messages are sent and steps for interpreting nonverbal communication.

Course Contents

Unit 1 introduces the basics of conducting meetings

• The purpose of holding meetings
• Planning meetings
• Participating in meetings
• Closing meetings

Unit 2 discusses meeting management

• Leadership roles
• Decisions and ideas
• Eliminating "groupthink"

Unit 3 covers conflicts, climates, and difficult personalities

• Resolving conflicts
• Meeting climates

Unit 4 goes over using communications as a meeting leader

• Communicating clearly
• How to use effective language

Unit 5 covers listening and asking questions

• Improving listening skills
• Asking effective questions

Unit 6 goes over nonverbal communications

• Nonverbal communication
• How to interpret nonverbal communication