Correcting Performance Problems Study Guide

0-619-14875-6 © 2004 Publish date: March 30, 2004 108 pages

Buy Now: $29.99

Course ID: corr-perf-problems-sg

CBT Planet brings you the Correcting Performance Problems study guide. This is one of our business and computer training books dedicated to teaching you business enhancement skills. By following this course, you will learn about performance problems in the workplace and how they affect an organization. You will identify a performance problem's severity, identify causes, learn how to approach employees with problems, how to conduct effective feedback sessions, how to explain the impact the problematic behavior has, how to address negative employee responses, and how to effectively respond to employee reactions.

The Correcting Performance Problems courseware also contains activities that cover conducting effective disciplinary meetings along with how to determine if you have sufficient cause and evidence for disciplining an employee. Activities will teach you how to prepare for disciplinary action.

Other topics include documentation, using performance information, and conducting follow-up meetings with an employee. Five complete units make up the bulk of the Correcting Performance Problems courseware along with end-of-section reviews and hands on activities. This self-directed course lets you learn how to deal with performance problems as you choose your own pace. You can follow this courseware on your own schedule yet learn new skills that you can immediately begin using on the job.

Course Contents

Unit 1 introduces how to identify performance problems

• Problems with attendance
• Achievement
• Problems with conduct

Unit 2 discusses investigating performance problems

• General performance guidelines
• Performance issues

Unit 3 covers giving feedback to employees

• How to address performance problems
• How to conduct feedback sessions

Unit 4 goes over behavioral problems

• The impact of problem behavior
• How to respond to employee reactions

Unit 5 covers how to discipline employees

• Preparing to discipline the employee
• How to conduct disciplinary meetings
• Following-up with the employee