Diversity Study Guide

0-619-07558-9 © 2002 Publish date: March 15, 2002 88 pages

Buy Now: $29.99

 

CBT Planet has a huge selection of workplace skills and computer training books designed to enhance your career. The Diversity study guide covers diversity in the workplace for managers, supervisors, team leaders, and employees. You will learn what diversity is and the influence it has over your relationships with others.

The Diversity courseware will show you how to differentiate between stereotyping, prejudice, and discrimination and give you techniques for overcoming these issues. In addition, you will learn to use effective communication skills for managing a diverse workforce. You'll see how diversity affects relationships between co-workers.

This training program allows you to learn about these concepts on your own schedule. You can use the Diversity courseware as a standalone tool to learn how to manage diversity and overcome obstacles or you can use it in conjunction with another training program to supplement your learning.

The book is composed of five units covering the basics, defining differences, overcoming barriers, communications skills, and managing a diverse workforce. You can complete the course in a day or take as long as you need to fully understand the concepts. Section reviews and practice exercises let you reinforce what you've learned and helps you to retain your knowledge.

Course Contents

Unit 1 introduces the fundamentals of diversity

• An overview of diversity
• Advantages of diversity

Unit 2 covers how to identify differences

• Cultural differences
• Personality styles

Unit 3 discusses how to overcome barriers to diversity

• Barriers to diversity

Unit 4 covers communication skills in a diverse workforce

• Effective communication skills

Unit 5 talks about diversity management

• Managing diversity in a workforce