Organizational Communication Study Guide

0-619-16110-8 © 2003 Publish date: June 10, 2003 154 pages

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CBT Planet brings you the Organizational Communication study guide. By following this self-directed training manual, you will learn about basic communication terms and organization basics. The course shows you how to communicate effectively, how to motivate employees, and how to overcome communication barriers. You will also develop leadership habits, develop networks, learn about the flow of communication within an organization, and understand the roles that individuals perform in an organization.

The Organizational Communication courseware includes activities for applying technologies to organizational communications, innovation and change, the impact that environmental context has over communication, and the way power and politics can affect an organization.

You will also learn techniques for managing change, stress, and conflict as well as how to empower individuals.

Like all of our computer training books, this Organizational Communication courseware is designed to teach you through a program of self-directed study. You will use the study guide to learn these techniques on your own terms.

The course is broken into seven easy-to-follow units with exercises and reviews at the end of each section. Each section progresses logically and presents the material using plain language. By participating in the reviews and doing the assignments, you will reinforce the learning.

Course Contents

Unit 1 covers the basics of communication

• Effective communication skills
• Organizational management
• Organization types and characteristics
• Communication flow

Unit 2 discusses leadership and motivation

• Leadership and communication
• Motivation and communication

Unit 3 goes over relational context and organizations

• Relational context
• Relationships and organizations

Unit 4 covers technology in the workplace

• Workplace technology
• The impact of technology
• Technology guidelines

Unit 5 covers context, stress, and management tools

• Environmental context
• Stress and communication

Unit 6 talks about innovation and change

• Features of innovation
• Features of change

Unit 7 covers power, politics, and diversity

• Power
• Diversity
• Empowerment