Outlook 2003 Basic, 2nd Edition + CertBlaster Study Guide

1-4188-8940-7 © 2007 Publish date: February 22, 2006 254 pages

Buy Now: $25.99

Course ID: outlook-2003-basic-2nd-sg

CBT Planet has a huge selection of computer training books that deliver real skills you can begin using right away. The Outlook 2003 Basic study guide is the perfect introduction to using Microsoft Outlook. This course, rated 4.9/5.0 in overall quality by ProCert Labs, will teach you the basic functions and features of MS Outlook 2003.

Microsoft Outlook is a powerful messaging program that includes extra features beyond email capabilities. If you want to begin working with this program, learning the basics will get you comfortable with the environment and teach you how to use it.

By choosing the Outlook 2003 Basic courseware, you will learn about configuring an e-mail account, reading, creating, and sending e-mail messages, and using file attachments. You will also learn about organizing your messages, setting delivery options, printing e-mail messages, setting up mail merges, using contacts and tasks, using the built-in calendar, and managing your Outlook folders.

This Microsoft Outlook training courseware is approved for Microsoft Office Specialist certification. You can take this course on your own our use it in conjunction with your other studies. Because it is a self-directed form of learning, you set the goals and your own pace for completion.

Course Objectives

By the end of this courseware, you will be comfortable with Outlook's environment, know how to use Outlook's features, work with Outlook Today, and be able to use different help options.

Other topics include configuring e-mail accounts, reading, creating, and sending messages, replying to messages, formatting and spell-checking messages, working with attachments, and forwarding, deleting, and moving messages.

You will also work with delivery options, Search Folders, flagging messages, read receipt options, customizing page setup, printing messages, setting up the address book, and mail merges.

The course covers the Contacts folder, distribution lists, categorizing contacts, creating categories, and assigning categories to contacts. You will learn how to add, edit, mark, and categorize tasks, work with tasks, accept or decline task requests, send updates, and track your assigned tasks.

You will learn how to use the calendar, work with appointments, add multi-day and annual events, schedule meetings, use the meeting workspace, work with meeting requests, and use Microsoft NetMeeting.

You will also be able to work with personal folders and subfolders, and learn tasks for moving messages between folders, managing your inbox, filtering junk e-mail, using signatures, using voting buttons, and integrate MS Outlook with Internet Explorer.

Course Contents

Unit 1 introduces MS Outlook 2003

• The MS Outlook program window
• Outlook Today
• Getting help

Unit 2 discusses E-mail

• E-mail accounts
• E-mail messages
• Handling e-mail messages

Unit 3 covers managing e-mail

• Managing e-mail messages
• Printing e-mail messages
• Address books

Unit 4 discusses contact management

• Managing your contacts
• Creating categories

Unit 5 covers tasks

• Using tasks
• Managing tasks

Unit 6 discusses appointments and events

• Creating and sending appointments
• Categorizing appointments
• Modifying appointments
• Using events

Unit 7 covers meeting requests and responses

• Using meeting requests
• Responding to meeting requests
• Handling meeting responses
• Working with Microsoft NetMeeting

Unit 8 discusses customizing Outlook

• Using personal folders
• Organizing folders
• Working with signatures
• Using voting buttons
• Interacting with the Internet

Appendix A covers Instant Messaging

Appendix B contains the Microsoft Office Specialist exam objectives map