Conflict Resolution Training Course

Conflict Resolution Training CD
Single User License:	$149.00
Multi-User Non-Concurrent License:	$299.00
If you need multi-user concurrent pricing, please call 1-866-718-7246

If you are a manager at any level, the Conflict Resolution training course is for you! After all, managing employees involves a great deal of managing conflicts and solving problems. By following this course, you will have a better understanding of the interpersonal dynamics that go on in your office and how these dynamics can lead to disagreements, hurt feelings, and conflicts. Understanding how and why the conflicts happen is an important part of the conflict management process. More important, you will learn specific conflict resolution skills to better manage these problems and lead them to a successful resolution.

By selecting the Conflict Resolution training CD, you will learn constructive steps to mediate problems in the workplace along with how to manage conflicts and disagreements. This course helps you to improve your mediation, communication, and interpersonal skills which are lifelong skills that you will use throughout your career.

The Conflict Resolution CBT video contains full-motion, instructor-led training videos that play right on your computer's screen. This versatile, self-directed course puts you in charge of your studies and lets you master conflict management at your own pace. With self-directed videos on CD, you'll spend your time studying conflict resolution from the convenience of your desktop. Simply install the disc and learn constructive conflict resolution steps at a pace that is right for you.

The Conflict Resolution training course is one of many wide-ranging titles from our soft skills training library. The courses from this collection address numerous business, management, and interpersonal skills in a practical, convenient, and effective format.

Your Conflict Resolution Training Instructor:

Lynne Wiekert began her career as a consultant in 1986 at Accenture Consulting. Working in both business and IT, Lynne continued her career as a manager, trainer and mentor to clients as well as her teams. She began actively training people for the PMI PMP certification and other business skills in 2002. Lynne has worked in several industries including Retail, Banking, Government, Pharmaceutical and Waste Management Services.

Conflict Resolution Training Video CBT Features:
Outline:
	Conflict Resolution Training Outline