Customer Service Plus Training Video Course on CD

Customer Service Plus Training CDs
Single User License:	$149.00
Multi-User Non-Concurrent License:	$299.00
** Unlimited Corporate Server Access License:	Call 1-866-718-7246
** The Unlimited Corporate Server Access License allows the customer to distribute the training on a network server (LAN) to an unlimited number of employees concurrently. If you need the course to be SCORM compliant, please contact us at 1-866-718-7246.

Set your business apart from the crowd by learning how to provide exceptional customer service. Today, merely satisfying customers is not enough. You must impress them, dazzle them, and “wow” them or they'll go elsewhere. So what's the first step? Enroll in an online Customer Service training course or choose our self-study Customer Service Plus training CD.

By following this course, you will learn customer service basics as well as problem solving and phone service. No matter which format you prefer, you will learn by watching Customer Service training videos. The videos feature instructor, corporate trainer, speaker, consultant, and executive coach Lee Miller. He guides you through the training and keeps you engaged throughout the course.

Simply install the Customer Service CBT onto your computer and learn these valuable skills at your own pace. Your schedule is yours to set. If you want to progress through the Customer Service Plus computer based training course as fast as possible so that you can begin providing excellent service right away, you can do that. If you need to work at a slower pace, you can do that as well. The pace is yours to set.

Learning these skills is easy when you can learn by watching Customer Service training videos. You can start and stop or you can re-watch certain segments over and over. After viewing videos or participating in the online Customer Service Plus training course, you can put your knowledge to the test and take an interactive quiz. From learning how to deal with difficult people to solving their problems, you will learn how to build a customer service culture within your organization. Use the self-study Customer Service training CD and get started right away. Your business's success depends on these skills.

Customer Service CBT Training Features:

• Engaging Customer Service training videos
• Hands-on interactive labs
• Chapter review test questions
• Clear and precise demonstration videos to watch over and over if needed.
• No need to worry about cancelled Customer Service training classes
• No need to worry about cancelled Customer Service boot camps
• No need for online access
• The best single and multi-user licensing agreement in the industry