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Corporate Soft Skills Training Library
CBT Planet's Soft Skills Training Library Suite offers comprehensive training in the soft skills that are so necessary for success- all at the best value you'll find anywhere. Whether you are an individual looking to develop your marketable skills and advance your career, or an employer looking to optimize your resources by providing quality training to your employees, CBT Planet has a cd-rom training solution to suit your needs.
All too often, soft skills and employee professional - development are overlooked in training. They're replaced with IT courses and certifications. While these employee career training cd courses are undoubtedly valuable, it's often the soft skills that most directly effect the bottom line of a company. Why? Because it's the soft skills that matter the most to a customer. People who have completed a sales course or computer customer service training program understand what makes a company successful: customer satisfaction. Web-based training in communications, management, and leadership will make sure your employees put your company's best face forward- setting you on a path to success. Individuals with training in soft skills are sought after by employees who want to remain viable in today's global marketplace. CBT Planet's self-study soft skill training video courses can be completed from any computer, anytime. Get the professional and development training you need- without the hassle.
Includes Learning Management System Software:
The contentlearning management system is simple to operate, navigate and learn. Users access their courses through a private, online community using a web browser. Because of its simplicity, users can access their courses and related content and begin learning what you need them to learn. Users can focus on acquiring new knowledge and skills rather than struggling with a difficult learning management system.
CBT Planet offers a robust computer based training Learning Management System because we feel it offers the most powerful features in the easiest to use format available. Tracking, managing and reporting is just keystrokes away with this learning management system software.
Contact us for a enterprise training quote.
Online / CBT Player Screen Shots:
Soft Skills CBT Training - Network Deployable for Multi-User Concurrent Access
- 7 Steps to A Lot More Sales
- Art of Meetings
- Call Center Management *
- Creativity and Innovation
- Customer Astonishment: The Commitment to World-Class Customer Care
- Customer Service on the Telephone
- Customer Service Plus
- Dealing With Difficult Employees
- Decision Making
- Delegation - Leveraging Through Others
- Email Etiquette *
- Interviewing Skills: Hiring the Best
- Interviewing Skills: Landing the Job You Want
- Leverage for Leadership in Business and Success in Life
- Making the Transition to Management
- Negotiations Plus 101
- Organizational Communications
- Problem Solving
- Sales Plus
- Sexual Harassment
- Strategic Thinking
- Team Management - Enabling Teams
- Team Management - Leading Teams
- Teams Management - Managing Team Conflict
- Team Management - Team Participation
- The Art of Active Listening
- Time Management
- Writing for Business Professionals
Sexual Harassment Training:
Don't get caught up in a sexual harassment suit by learning the skills on how to approach one with our sexual harassment training course that will teach you everything there is to know on how to appropriately and successfully deal with a sexual harassment claim if it ever happens at your organization. Our sexual harassment training videos are best for supervisors, managers and those in higher management because it will teach them how to handle their employees should sexual harassment become a problem. The best thing about the sexual training course is that they can easily be taken on your own time, which means you do not have to take a day off of work to take the class at an offsite location. Simply pop in the sexual harassment training CD into your computer and begin learning on your own time. These sexual harassment training videos feature in-depth lectures, discussions and much more so that you get the most out of your learning experience!
Customer Service Training:
In order to keep clients happy and have them coming back for more business, it is essential that you or your team have excellent people skills, which is why it is important to take our customer service training course that will teach you and your employees how to properly deal with customers so that they are happy and keep returning to your business. With our customer service training videos, you can increase your business by knowing exactly how to deal with irate customers, how to deal with questions and problems and how to keep customers happy and content. Since we hire only the best instructors in the customer service industry to teach our customer service training course, know that you are getting the best education at a cost-effective price. Included in the customer service training videos are in-depth discussion, lectures and demos, hands-on activities, interactive material and quizzes and assessments to track and monitor your progress. Since we all know that nobody really has the time for extra learning with a full-time job, our course is self-paced and self-guided, so that you can learn on your free time! Just pop in our fundamentals customer service over the phone training CD into your laptop or PC and start learning whenever you want.