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Microsoft Office Specialist
The office specialist, also sometimes referred to as the application support specialist or Microsoft Office support specialist, is focused on the use of Microsoft Office products, including a number of releases and the gallery of products that make up the office suite. The requirements of the office specialist position may include training new or existing employees in the use of Microsoft Office products, including training current Office users on the new features of the current release, as well as assisting users who are having problems using the more advanced features of Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook and other Office products. The holders of this position may be called upon to provide such assistance to internal users, external users or a combination of both as the needs of the organization demand.
In addition to an advanced knowledge of the capabilities and features of Microsoft Office products, the office specialist will need to possess a thorough understanding of operating systems, desktop software applications and PC operation. Strong interpersonal skills are another important qualification for this position, as it typically requires plenty of one on one interaction with both internal and external users of various Microsoft Office products.
In addition to the satisfaction of the position, the role of office specialist may also help individuals to attain more advanced roles within the organization, including network technician, network administrator, database administrator or application developer. Depending on market conditions and other factors, experienced and well qualified office specialist can expect to earn between $35,000 and $50,000 annually.
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