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Onsite Customer Relationship Management Training Classes

CBT Planet is pleased to bring you onsite Customer Relationship Management training. Let us hold the onsite Customer Relationship Management class at your location for the ultimate in convenience.

One of our certified instructors will teach your sales team how to manage relationships through onsite Customer Relationship Management training. Your employees will learn these skills together and be able to encourage each other long after the course.

The onsite Customer Relationship Management training course is popular with employees and your accounting staff alike. Employees get valuable new skills and your accounting staff will appreciate the onsite Customer Relationship Management course's cost savings. For example, an onsite Customer Relationship Management class is a cost-effective alternative to individual training, especially with groups of six or more.

Managing relationships is a critical sales skill that is often underused. By offering your team onsite Customer Relationship Management training, you will highlight its importance and give your team the knowledge they need to more effectively manage customer relationships.

Common Questions:
Maximum number of student allowed:	15
Number of hours:	8 hours per level. We start from 9 am to 5 pm.
Books Included:	Yes. Each student will receive their own course manual.
Online Training Included:	Optional. Receive 50% off the list price when bundled.
Computers Included:	No - Customer must provide computers and software.
Instructor Background:	Minimum 6 years experience in the field.
Price:	Call 1-866-718-7246
Customer Relationship Management Training Outline:
Customer Relationship Management - 1 day Table Of Contents: Unit 1: Customer loyalty Topic A: Customer loyalty Topic B: Market intelligence enterprise Unit 2: CRM basics Topic A: Customer information Topic B: A CRM program Unit 3: Preparations for CRM Topic A: CRM and expenditures Topic B: Implementation planning Unit 4: CRM implementation Topic A: CRM implementation preparation Topic B: The implementation process Unit 5: eCRM Topic A: eCRM fundamentals Topic B: eCRM and automation Unit 6: eCRM customization and goals Topic A: eCRM customization Topic B: eCRM goals

If your city is not listed, please contact us and we can try to accomodate your onsite corporate training needs.

• Abilene, TX
• Albany, NY
• Albany, GA
• Albuquerque, NM
• Alexandria, LA
• Allentown, PA
• Altoona, PA
• Amarillo, TX
• Anchorage, AK
• Anniston, AL
• Appleton, WI
• Asheville, NC
• Athens, GA
• Atlanta, GA
• Atlantic City, NJ
• Auburn, AL
• Augusta, GA
• Austin, TX
• Bakersfield, CA
• Baltimore, MD
• Bangor, ME
• Barnstable, MA
• Baton Rouge, LA
• Beaumont, TX
• Bellingham, WA
• Benton Harbor, MI
• Billings, MT
• Biloxi, MS
• Binghamton, NY
• Birmingham, AL
• Bismarck, ND
• Bloomington, IL
• Bloomington, IN
• Boise, RI
• Boise City, ID
• Boston, MA
• Brownsville, TX
• Bryan, TX
• Buffalo, NY
• Burlington, VT
• Canton, OH
• Casper, WY
• Cedar Rapids, IA
• Champaign, IL
• Charleston, SC
• Charlotte, NC
• Charlottesville, VA
• Chattanooga, TN
• Cheyenne, WY
• Chicago, IL
• Chico, CA
• Cincinnati, OH
• Clarksville, TN
• Clayton, NC
• Cleveland, OH
• Colorado Springs, CO
• Columbia, MO
• Columbia, SC
• Columbus, GA
• Columbus, OH
• Corpus Christi, TX
• Corvallis, OR
• Cumberland, MD
• Dallas, TX
• Danville, VA
• Davenport, IA
• Dayton, OH
• Daytona Beach, FL
• Decatur, AL
• Decatur, IL
• Denver, CO
• Des Moines, IA
• Detroit, MI
• Dothan, AL
• Dover, DE
• Dubuque, IA
• Duluth, MN
• Eau Claire, WI
• El Paso, TX
• Elkhart, IN
• Elmira, NY
• El Paso, TX
• Enid, OK
• Erie, PA
• Eugene, OR
• Evansville, IN
• Fairbanks, AK
• Fargo, ND
• Fayetteville, AR
• Fayetteville, NC
• Flagstaff, AZ
• Florence, AL
• Florence, SC
• Fort Collins, CO
• Fort Myers, FL
• Fort Pierce, FL
• Fort Smith, AR
• Fort Walton Beach, FL
• Fort Wayne, IN
• Fresno, CA
• Gadsden, AL
• Gainesville, FL
• Galveston, TX
• Glens Falls, NY
• Goldsboro, NC
• Grand Forks, ND
• Grand Junction, CO
• Grand Rapids, MI
• Great Falls, MT
• Green Bay, WI
• Greensboro, NC
• Greenville, NC
• Greenville, SC
• Harrisburg, PA
• Hartford, CT
• Hattiesburg, MS
• Hickory, NC
• Honolulu, HI
• Houma, LA
• Houston, TX
• Huntington, WV
• Huntsville, AL
• Indianapolis, IN
• Iowa City, IA
• Jackson, MI
• Jackson, MS
• Jackson, TN
• Jacksonville, FL
• Jamestown, NY
• Janesville, WI
• Johnson City, TN
• Johnstown, PA
• Jonesboro, AR
• Joplin, MO
• Kalamazoo, MI
• Kansas City, MO
• Key West, FL
• Killeen, TX
• Knoxville, TN
• Kokomo, IN
• La Crosse, WI
• Lafayette, IN
• Lafayette, LA
• Lake Charles, LA
• Lakeland, FL
• Lancaster, PA
• Lansing, MI
• Laredo, TX
• Las Cruces, NM
• Las Vegas, NV
• Lawrence, KS
• Lawton, OK
• Lewiston, ME
• Lexington, KY
• Lima, OH
• Lincoln, NE
• Little Rock, AR
• Longview, TX
• Los Angeles, CA
• Louisville, KY
• Lubbock, TX
• Lynchburg, VA
• Macon, GA
• Madison, WI
• Mansfield, OH
• McAllen, TX
• Medford, OR
• Melbourne, FL
• Memphis, TN
• Merced, CA
• Miami, FL
• Milwaukee, WI
• Minneapolis, MN
• Missoula, MT
• Mobile, AL
• Modesto, CA
• Monroe, LA
• Montgomery, AL
• Muncie, IN
• Myrtle Beach, SC
• Naples, FL
• Nashville, TN
• New London, CT
• New Orleans, LA
• New York, NY
• Newark, NJ
• Norfolk, VA
• Ocala, FL
• Odessa, TX
• Oklahoma City, OK
• Olympia, WA
• Omaha, NE
• Orlando, FL
• Owensboro, KY
• Panama City, FL
• Parkersburg, WV
• Pensacola, FL
• Peoria, IL
• Philadelphia, PA
• Phoenix, AZ
• Pine Bluff, AR
• Pittsburgh, PA
• Pittsfield, MA
• Pocatello, ID
• Portland, ME
• Providence, RI
• Provo, UT
• Pueblo, CO
• Punta Gorda, FL
• Raleigh, NC
• Rapid City, SD
• Reading, PA
• Redding, CA
• Reno, NV
• Richland, WA
• Richmond, VA
• Roanoke, VA
• Rochester, MN
• Rockford, IL
• Rocky Mount, NC
• Roswell, NM
• Sacramento, CA
• Saginaw, MI
• Salem, OR
• Salinas, CA
• Salt Lake City, UT
• San Angelo, TX
• San Antonio, TX
• San Diego, CA
• San Francisco, CA
• San Luis Obispo, CA
• Santa Barbara, CA
• Santa Fe, NM
• Sarasota, FL
• Savannah, GA
• Scranton, PA
• Seattle, WA
• Sharon, PA
• Sheboygan, WI
• Sherman, TX
• Shreveport, LA
• Sioux City, IA
• Sioux Falls, SD
• South Bend, IN
• Spokane, WA
• Springfield, IL
• St. Cloud, MN
• St. Joseph, MO
• St. Louis, MO
• State College, PA
• Steubenville, OH
• Stockton, CA
• Sumter, SC
• Syracuse, NY
• Tallahassee, FL
• Tampa, FL
• Terre Haute, IN
• Texarkana, TX
• Toledo, OH
• Topeka, KS
• Tucson, AZ
• Tulsa, OK
• Tuscaloosa, AL
• Tyler, TX
• Utica, NY
• Vero Beach, FL
• Victoria, TX
• Visalia, CA
• Waco, TX
• Washington, DC
• Waterloo, IA
• Wausau, WI
• West Palm Beach, FL
• Wheeling, WV
• Wichita, KS
• Wichita Falls, TX
• Williamsport, PA
• Wilmington, NC
• Yakima, WA
• York, PA
• Youngstown, OH
• Yuba City, CA
• Yuma, AZ