PC Specialist / Computer Technician Career
Also sometimes referred to as the computer technician, desktop support specialist, junior network administrator or assistant systems administrator, the PC specialist is responsible for the day to day management of an organization's or business' PCs, thin clients, terminals, monitors, laptops, handheld devices and server component hardware.
Some of the duties of the PC specialist include installing, configuring and upgrading PCs, laptops and related equipment, diagnosing and troubleshooting both common and unusual hardware and software problems, performing preventive maintenance on the organization's PC equipment, installing required software patches, ensuring the connectivity of PCs, laptops, handhelds and other computing devices to both the local area network (LAN) and wide area network, setting up and maintaining locally connected and networked printers and connecting needed peripheral equipment.
In addition to the required technical skills, PC specialists need to possess strong people skills and the ability to actively listen to the concerns and needs of end users. It is also important that the individual possess strong time management skills, and the ability to adequately document network problems and their associated solutions for future reference.
Although the exact salary level of the PC specialist will depend on a number of local factors, including the state of the local job market, as well as the abilities, training, and skill level of the candidate, this job classification typically pays between $40,000 and $50,000 per year.
Microsoft Certifications:
- MCDST
- MCSA
- MCSE
CompTIA Certifications:
- A+
- Network+
- Server+
Novell Certification:
- NetWare CNA