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Virtual Teams CD-Rom Training Software: Participating in Virtual Meetings

Price: $179.00

Training Course ID: 42103

Training Course Description / Outline

In Virtual Teams Training: Participating in Virtual Meetings, participants will learn the four types of virtual team meetings and what to include in the agenda for a virtual team-orientation session. In addition, participants in this training program will learn factors that influence a virtual meeting's effectiveness and four methods virtual teams use to make decisions.

Learn To

• Use team-building activities to enhance relationships among virtual team members.
• Build trust with members of a virtual team.
• Apply techniques to overcome a virtual meeting's ineffectiveness.
• List the four stages of a virtual team's social dynamics.
• Apply six steps to enhance a virtual team's decision-making process.
• Apply techniques to overcome challenges virtual team members encounter when making decisions.

Training Audience

The target audience for this training program is individuals who want to learn how to use various tools to successfully participate in virtual meetings.

Total Training Time

2 to 4 hours

Training Objectives

Unit 1: Background Information (0.5 - 1 hour)

• Define a virtual team.
• Identify the types of meetings conducted in a virtual setting.
• Differentiate among the types of work completed by virtual team members.
• Simulation Overview:
• In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she would like to discuss virtual teams with you. Through your questions and Janet's insight, you will learn about the types of virtual meetings and the types of work completed by virtual team members.

Unit 2: Participating in Team-Orientation Sessions (0.5 - 1 hour)

• List the elements that should be included in an agenda for an orientation session.
• Develop a set of norms that outline a virtual team's behaviors.
• Use team-building activities to enhance relationships among virtual team members.
• Identify the importance of trust among members serving on a virtual team.
• Build trust with members of a virtual team.
• List three characteristics exemplified by trustworthy virtual team members.
• Simulation Overview:
• In this simulation, you will meet face-to-face with Drew Canfield, Icon's Vice President of International Marketing; Elizabeth Thomas, Icon's Director of Information Services; and Jessica Stone, Icon's Director of International Sales. All three are members of a virtual team instructed to develop a plan that will increase the sales of Icon's office support equipment. Several members of the virtual team have traveled to New York to meet face-to-face for the team's three-day orientation session.

Unit 3: Ensuring Virtual Team Effectiveness (0.5 - 1 hour)

• Identify factors that influence a virtual meeting's effectiveness.
• Recognize indications of a virtual meeting's ineffectiveness.
• Apply techniques to overcome a virtual meeting's ineffectiveness.
• List the four stages of a virtual team's social dynamics.
• Identify three factors that influence a virtual team's social dynamics.
• Simulation Overview:
• In this simulation, you will participate in an audio conference with Liz Fisher, Drew Canfield, Mary Winford, and Greg Avery. All are members of the recently formed virtual team that is instructed to increase sales of Icon's office support equipment. During this meeting, you need to help the team members communicate effectively and make a preliminary decision about Mary's plan to target the new line of office furniture at small businesses.

Unit 4: Making Decisions in Virtual Teams (0.5 - 1 hour)

• Apply six steps to enhance a virtual team's decision-making process.
• List four methods virtual teams use to make decisions.
• Identify the challenges that virtual team members encounter when making decisions.
• Determine how cultural influences affect a virtual team's decision-making process.
• Determine how the use of technology affects a virtual team's decision-making process.
• Simulation Overview:
• In this simulation, you will participate in a videoconference with Mary Winford, Icon's Regional Vice President of Sales, and Greg Avery, one of Icon's Engineering Managers. You are part of a virtual team instructed to develop an advertising campaign for the introduction of Icon's new line of office furniture. Although Elizabeth Thomas, the team's leader, cannot attend this meeting, she has instructed the three of you to make a recommendation about which types of advertising should be used during the campaign.

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