Sales Skills Online Training Course

Price: $579.00

Online Training Course ID: CBT 88-44501D

Training Course Description / Outline:

TheSales Skills Computer Based Training CBT Suite consists of the courses Sales Skills: The Fundamentals, Sales Skills: Prospecting and Addressing Needs, Sales Skills: Overcoming Obstacles, Sales Skills: Gaining Customer Commitment, Sales Skills: Developing a Winning Strategy, and Sales Skills: Effectively Closing a Sale. In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to do if your product or service does not satisfy a client's key issues, how to manage a client's anxiety during the sales process, and how to prepare for negotiations. In Sales Skills: Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some common closing techniques, and how to follow up with clients.

Total Training Time:

12-24 Hours

The Sales Skills Suite includes the following courses:

Sales Skills Training Skills: The Fundamentals
Sales Skills Training Skills: Prospecting & Addressing Needs
Sales Skills Training Skills: Overcoming Obstacles
Sales Skills Training Skills: Gaining Customer Commitment
Sales Skills Training Skills: Developing a Winning Strategy
Sales Skills Training Skills: Effectively Closing a Sale

Training Audience:

The Sales Skills Computer Based Training CBT Suite is for individuals who want to learn how to establish themselves in the field of sales. Individuals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Individuals who want to learn how to deliver a sales presentation in an effective manner and overcome clients' objections. Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Individuals who want to learn how to use various sales strategies to improve their sales approaches. Individuals who want to learn appropriate approaches to closing sales.