VoIP & Telephony Training

Real-world, instructor-led VoIP training courses from CBT Planet prepare IT professionals for exciting careers in voice, telephony, and unified communications capacities. Many of these VoIP courses are intended for professionals working at the enterprise level with advanced and emerging technologies explored in depth. In addition to enterprise-level courses, CBT Planet also offers a basic telephony training class, Telecom Architectures and Information Technologies, which introduces students to the current state of the telecom industry and the latest voice technologies including VoIP, wireless LAN, and 3G/4G mobile networks. Whether you're pursuing a Cisco voice certification and need to attend Cisco VoIP training classes or you're new to voice technologies and want to attend Telecom Architectures and Information Technologies classes, all courses have been developed by subject matter experts and are taught by certified instructors. Even the online VoIP training videos feature a certified instructor teaching the class through a series of streaming video lessons.
View VoIP & Telephony Courses by Training Formats
Training Videos |
Online Live Classes |
Classroom Learning |
Onsite Training |
Boot Camps |
Books |
Cisco Unified Communications Training Courses
- ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v8.0
- ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced v8.0
- CAPPS - Integrating Cisco Unified Communications Applications v8.0
- CIPT1 - Implementing Cisco Unified Communications IP Telephony Part 1 v8.0
- CIPT2 - Implementing Cisco Unified Communications Manager, Part 2 v8.0
- CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0
- TVOICE - Troubleshooting Cisco Unified Communications v8.0
- QOS - Implementing Cisco Quality of Service
Cisco Contact Center Training
- CVPI v7.0 - Cisco Unified Voice Portal Implementation
- ICMBC - Intelligent Contact Manager Boot Camp v7.0
- ICMPT1 - Cisco ICM Product Training Part 1
- ICMPT2 - Cisco ICM Product Training Part 2
- IPCAR - Cisco Customizing ICM/IPCC Reports Workshop
- IPCAS - Cisco IPCC Enterprise Advanced Scripting
- IPCCE - Cisco IP Contact Center Enterprise v1.0
- PPDIOO - Cisco IPCC Enterprise PPDIOO Workshop
- UCCXA - Cisco Unified Contact Center Express Advanced
- UCCXD - Deploying Cisco Unified Contact Center Express v4.0
- UEIME - Cisco Unified E-Mail and Web Interaction Manager Enterprise
- CMAD7 - Cisco MeetingPlace 7.0 Administrator
- CMBU6/7 - Cisco MeetingPlace Basic User
- CMDS - Cisco MeetingPlace Directory Services Implementation
- CMIM 6.0 - Cisco MeetingPlace Installation and Maintenance
- CMUS - Cisco MeetingPlace Upgrades and Support
- DMPS - Designing Cisco Unified MeetingPlace Solutions v1.0
- IMPS - Meeting Place 7.0: Implementing Cisco Unified MeetingPlace Solutions v1.0
In fact, CBT Planet's VoIP courses come in several formats. For example, you could attend an IT training class at a technical school close to you, go to a CBT Planet boot camp, attend an onsite class at work (if six or more are enrolled), or watch self-paced online training videos. CBT Planet works with training mangers to set up onsite classes and corporate online training programs. With dozens of courses from advanced Cisco training to basic Voice over IP Foundations courses and multiple live and self-study formats, CBT Planet has the VoIP training courses you need.

